Passphrases and Seed Word Recovery / Lost passwords
We can recover lost passphrases, missing seed words and forgotten passwords. The chances of us successfully getting access to your wallet increase greatly if you can remember any of the details about the forgotten or lost passphrase / seed words. Please contact us for further information.
Links: What are seed words?, Recovery of seed words, Recovering wallet passwords and passphrases
Deleted Wallet Recovery
Recovery of deleted wallets from Apps, phones and hard drives. Restoration of access to missing wallets and the recovery of wallet contents.
Links: What is a wallet?, Recovering deleted wallets
Browser Extensions – Lost Wallets
Seed words extraction from the vault data of lost and inaccessible wallets accessed via Chrome / Brave / Firefox Browser Extensions, including Metamask, Binance Chain Wallet and Ronin Wallets.
Links: Wallet recovery involving Browser Extensions
Damaged Equipment – Phones and Hard Drive Recovery
It may be the hardware that your wallet runs on that has the issue, not the wallet itself. Maybe your phone is damaged and will no longer power on, or maybe your hard drive has started to make a ticking sound and is no longer showing up on your computer? We are partnered with Data Clinic Ltd, the UK’s #1 data recovery company who specialise in recovering wallets from damaged hardware. We also have preferential rates with them. Please contact us for further details.
Link: Recovering crypto from broken phones and hard drives
Old and Unsupported Wallets – Crypto Recovery
Some software wallets were popular in the early days of Bitcoin but have since drifted into obscurity and are no longer supported. One of the first was MultiBit Classic wallet that relied on a password only, this was replaced by MultiBit HD which also introduced a seed phrase. Many early adopters of Bitcoin used wallets such as these on their computer hard drives.
Link: Accessing crypto in old and unsupported wallets
Help, Advice and Cryptocurrency Consultancy
It’s easy to quickly get out of your depth with cryptocurrency, especially if you wallet is worth £thousands… Maybe you’ve decided it’s time to cash out some of your wallet but you’re just not confident enough to be sure you know what you’re doing. Ask us.
Links: Help and Advice with cryptocurrency, Remember to check out our FAQ too.
Lost and Missing Transactions – Recovery of Missing Crypto
Lost and missing wallet transactions often involve DeFi Apps and are sometimes related to glitches or cross chain / App incompatibility. It’s important that you record as much as you can about the missing transaction and then contact us.
Transactions Sent to the Wrong Address – Recovery of Funds
Particularly common in DeFi transactions using wallets like Metamask and Trust Wallet, this is easily done and can sometimes be reversed depending on the type of address used and blockchains involved. Make a record of exactly what you’ve done and then contact us.
Pending / Unconfirmed / Stuck Transactions
This can happen during extended periods of high blockchain activity or insufficient gas / mining fees to pay for the transaction. You can check the live blockchain status here: https://recovermycryptowallet.com/mempool-blockchain-transactions-awaiting-processing/
Another reason for pending, delayed or stuck transactions is that you’ve specified an incorrect address or have tried to send / receive from a different blockchain.